Jordan Ahnquist and De’Lon Grant in Big River. Photo by Mark S. Howard
Lyric Stage Company of Boston seeks a part-time Box Office Supervisor & House Manager to join our Front of House Team.
The person hired for this position will work directly with the Audience Experience
Manager and our Box Office and Front of House staff team to provide exceptional
customer service to our artists and audiences.
The position is a vital part of our guest experience team and will work a variety of
different roles & shifts depending on need and availability. Roles include: Box Office
Supervisor, House Manager, and Concessions Attendant.
The ideal candidate works gracefully under pressure, is a creative problem solver,
takes initiative, pays great attention to detail and accuracy, and maintains a positive
and helpful attitude.
Box Office and/or Front of House experience is preferred. Computer proficiency is
required. Must be comfortable speaking on the phone and in front of audiences.
Approximately 10-20 hours/week during the production season. Additional hours are
available while shows are in performance.
Evenings and weekends are required. Box Office daytime shifts (12-5pm) are also needed and available during weekdays.
Box Office Supervisor
■ Manage daily operations; answer phone, email, and walk-up inquires
■ Process daily ticket revenue via phone, walk-up, and web sales
■ Print tickets and facilitate the Will Call period before performances
■ Resolve patron requests and/or complaints, keeping accurate records
■ Support and oversee the training of new staff and student employees
■ Support other departments of the Lyric Stage as needed
■ Attend final dress rehearsals, special events and relevant meetings
Concessions Attendant
■ Prepare the inner and outer lobby concessions desk for performances
■ Serve food & beverages, and sell merchandise at the concessions desk
■ Re-stock and monitor our current stock for re-ordering as needed
■ Ensure concessions areas are clean before and after performances
■ Complete detailed & accurate reports for financial reconciliation
■ Support and oversee the training of new staff and student employees
■ Attend final dress rehearsals, special events and relevant meetings
House Manager
■ Supervise Front of House (FoH) operations during performances
■ Prepare the theater for audience arrival; close and lock the theater
■ Work with Stage Manager to ensure performances run smoothly
■ Schedule, train and supervise volunteer ushers
■ Deliver a pre-written curtain speech before performances (as needed)
■ Monitor the theater for disruptions during performances
■ Complete detailed & accurate reports for company-wide distribution
■ Support and oversee the training of new staff and student employees
■ Attend final dress rehearsals, special events and relevant meetings
The Lyric Stage Company of Boston is an equal opportunity employer. We value a
diverse workforce and an inclusive culture. We seek to build a workforce that reflects
the vibrancy and diversity of the community we serve. People of color, LBGTQ+, and
women are encouraged to apply.
How To Apply:
Please email your resume and a cover letter to adele_traub@lyricstage.com with “Box
Office Supervisor & House Manager: Job Application” in the subject line. No phone
calls please.
The application window for our 2025 Summer Internship Program has closed. Information about Summer 2026 will be posted in December. Please email Community & Artistic Programs Manager Alexandra Smith at alex_smith@lyricstage.com with any questions.
Lyric Stage is always changing and always needs new hands on our teams to make theatre happen:
If you are interested in being a part of our production teams, email Production Manager, David D’Agostino, at david_dagostino@lyricstage.com with your portfolio and letter of interest.
If you are interested in being a part of our Box Office and Front of House team, please email General Manager, Adele Nadine Traub, at adele_traub@lyricstage.
For general employment questions, please email General Manager, Adele Nadine Traub, at adele_traub@lyricstage.