Boston's oldest professional theatre company, The Lyric Stage Company of Boston is dedicated to presenting a wide range of plays and musicals of the highest quality, including world premieres, regional premieres, and classics that are entertaining, challenging, and inspiring. Under the leadership of Producing Artistic Director Spiro Veloudos and Managing Director Matt Chapuran, the Lyric Stage is deeply committed to nurturing the talents of Boston area theatre artists and administrators through employment, training, and development opportunities.
Duties include but are not limited to: management of evening and weekend operations of the box office; assisting the Box Office Manager with a variety of functions including processing and accounting daily ticket revenue via phone, walk-up and web sales; resolving patron complaints or requests and assisting in the maintenance of patron records; assisting with the training, and coaching the Box Office employees; participating in Opening Nights, Special Events and Fundraisers, and relevant meetings; promoting excellence in guest services, and developing and maintaining a friendly and positive Box Office environment for both the customers and the employees; generating reports for various departments; troubleshooting printer and computer problems during daily operations. Evenings and weekends required.
Responsible for running the Front of House operations during performances. Works with the stage manager to ensure show runs on time. Actively manages a positive experience for guests. Monitors the performance space during the show in order to asses any potential issues and ensure a comfortable environment for all guests. Instruct and supervise volunteer ushers. Supervise concessions staff. Other responsibilities include participating in Opening Nights, Special Events and Fundraisers, and relevant meetings; promoting excellence in patron service, and developing and maintaining a friendly and positive Front of House environment for both the customers and the employees. Evenings and Weekends required.